UPDATE, 7/2, 9:01 p.m. ET: Microsoft said it resolved the technical problems that had knocked out Xbox Live for nearly seven hours. “Users should no longer be encountering issues signing in to Xbox Live and services,” the Xbox Support account on X posted at 8:49 p.m. ET. “Thank you for your patience, game on!”

EARLIER:

Xbox Live, Microsoft’s multiplayer gaming and digital media network, was suffering a major outage Tuesday as thousands of users reported problems accessing it.

User-reported problems with Xbox Live began to spike at about 2:15 p.m. ET Tuesday, according to monitoring site Downdetector. As of 2:25 p.m., more than 23,000 outage reports had been logged with the site, with more than three-fourths indicating they were having issues logging in. Some Xbox Live users reported seeing error message saying the service was undergoing “scheduled maintenance.”